The Art of Helping: This is based on decades of experience from many professions. It must be authentic and pure. It is an engrained passion and drive to make others succeed.

The Art of Listening: Listen actively and emphatically. Listen to understand, with an open mind in order to learn and grow without any judgement.

The Art of Reading: Read text, tone, body language, to understand and learn, with an open mind not just to confirm biases or expectations.

The Art of Communicating: Speak with pure intentions to make sure you are understood, not just to sound smart and better than others. Ensure you are connecting with others.

The Art of Hybrid Consulting: The right mix of technical, functional, business, content, and marketing knowledge and the experience to see your projects through from start to finish.

The Art of Total Consulting: The combination of all these enables us to provide support and lift others. The skill and knowledge to adapt and adjust with the agility that only comes from a wide range of experience. It’s ingrained in our DNA.

#helping #listening #speaking #communicating #consulting #hybrid #implementation #eksperts #totalconsulting #dna

Last fall, I watched a road crew repave a nearby street. As I observed their process, tools, and methodology, I couldn’t help but draw parallels to implementation projects, systems and business transformations.

• First, a team assessed the street, marking up sections that needed attention. (Assessment Phase)
• Then, they posted signs notifying residents when the work would happen, ensuring cars weren’t parked in the way. (Communications & Change Management)
• On the scheduled day, they blocked off the street to prevent interference. (Project Prep & Kickoff)
• A crew trimmed tree branches to allow their trucks to pass through without issues. (Workshops, Data Analysis & Cleanup)
• Another team marked the areas that needed leveling. (Process, Workflows & Business Flows)
• Then, a crew removed the old asphalt and prepped the surface, filling in uneven sections. (Initial Setup, Configuration & Data Conversion)
• The final paving team laid down the new surface, sealing the job. (UAT & Final Data Conversion)
• Lastly, the first team returned to review and inspect the work. (Final Validation & Signoff)

Everything seemed well-executed. The street looked smooth and fresh.

But there was a problem, the connection to the side street wasn’t seamless. The elevation was off, creating a rough connection. Cars now slow down at the junction to avoid bumps.

So, what went wrong?

Each team did their part. The process was followed. Yet, the integration, the crucial connection, was overlooked. Maybe they ran out of time or budget.

Either way, the final signoff was done without true ownership, accountability, or a passion for getting it right. And months later, the problem remains unaddressed.

Now, why does this matter?

Many organizations operate lean, bringing in external partners, vendors, and temporary teams for big implementations.

These experts execute their scope efficiently. But what about your internal team?

Your staff already has a full-time job. They lack bandwidth and often the experience to fully engage and take ownership of the outcome.

One solution? Allocate budget to bring in temporary resources to cover their day-to-day tasks so they can focus on the transformation.

But even that’s not enough.

You need someone within your team who understands both business and system need.

However, most internal people don’t have current firsthand experience of managing these implementations from end to end, not to mention the vendor and partner teams who have their own challenges to work through.

Because, in the end, a smooth road isn’t just about the surface, it’s about making sure the whole journey is seamless. I have lost count of the number of projects that have gone off track and I was brought on to help correct and turn them around to a successful completion.

This is where an independent advisor is critical.

Someone who isn’t tied to a vendor or partner.

Someone without bias.

Someone who deeply understands your systems, business, and implementation. Someone who has been through this before and can anticipate roadblocks before they become problems.

Someone who works only for you, ensuring accountability, guiding teams, and advocating for your best interests every step of the way.

This is where Eksperts have a proven track record.

#hcm #implementation #projects #consulting #totalconsulting

What is Eksperts Total Consulting?

Eksperts Total Consulting is a dynamic and adaptive approach to business consulting that mirrors the principles of Total Football.

Just as Total Football emphasizes fluidity, versatility, and collective intelligence.

Total Consulting transforms traditional consulting by fostering agility, cross-functional collaboration, and holistic problem-solving.

In this model, consultants are not confined to rigid roles; instead, they adapt, strategize, and execute dynamically, ensuring seamless integration across business functions.

Total Football vs. Eksperts Total Consulting: The Analogy

High-Level Structure of Eksperts Total Consulting:

1. Strategic Positioning & Game Awareness (Business Diagnosis & Analysis)

• Conduct a 360-degree business assessment, just like a football team analyzes the opponent and field conditions.
• Identify opportunities, risks, and inefficiencies in processes, strategy, and operations.

Develop custom playbooks (strategic frameworks) for business transformation.

2. Agile Tactics & Fluid Execution (Solution Development & Implementation)

• Deploy cross-functional consultants who adapt strategies in real-time, similar to how footballers adjust their positioning.
• Utilize a modular consulting approach, where methodologies and tools are applied dynamically rather than rigidly.
• Ensure seamless execution by embedding consultants into different business units, acting as change agents.

3. High-Pressing & Control (Proactive Problem-Solving & Change Management)

• Just as teams press high to recover the ball, Total Consulting proactively addresses business challenges before they escalate.
• Utilize data-driven insights and real-time market intelligence to refine decision-making.
• Drive change through collaborative engagement with leadership and frontline employees.

4. Tactical Flexibility & Innovation (Business Agility & Continuous Improvement)

Just as Total Football players operate with freedom and creativity, consultants embrace innovation and experimentation.

Implement a culture of continuous learning to refine business models and processes.

Foster an adaptive mindset where organizations evolve with industry shifts rather than react to them.

5. The Winning Goal (Sustainable Growth & Competitive Advantage)

• The ultimate goal of Total Consulting is to create long-term impact, not just short-term fixes.
• Measure success through tangible business outcomes: increased efficiency, profitability, market expansion, and leadership transformation.
• Like a football team lifting the trophy, businesses achieve enduring success through strategic excellence.

Conclusion: Why Eksperts Total Consulting?

In a world where business challenges evolve rapidly, organizations need a consulting approach that is agile, strategic, and collaborative; not rigid and siloed. Eksperts Total Consulting embodies the fluidity, intelligence, and adaptability of Total Football, ensuring businesses stay ahead of the competition, maximize opportunities, and build a culture of continuous improvement.

Stop trying to be the best.

Start being the only one who can:

• Connect multiple domains

• Speak different languages

• Bridge separate worlds

• See invisible patterns

Specialists get jobs.

Polymaths create categories.

In a world that rewards deep expertise, the real game-changers are those who can cross boundaries, blend disciplines, and shape entirely new ways of thinking.

The future belongs to those who don’t just fit into existing roles but redefine them.

Which one are you?

As someone who works in multiple verticals and various team structures and corporations, I see firsthand how misinformation is altering discussions. Even more so on social media and online interactions. It’s becoming harder to distinguish real people from algorithm-driven voices, and this fuels division. But beyond these digital conflicts, I hope we remember that each vote and viewpoint has merit. Regardless of who won or lost in the election, both sides are filled with people / Human beings / whose voices deserve respect.

The growing wealth gap, divisiveness, and dissatisfaction with the government reflect the frustration many feel. People need to be educated to see beyond the misleading actions the people in power leverage to maintain and gain more control. People want change not out of loyalty to a party but because they crave a leadership/government that serves them and their loved ones. Our shared struggles and dreams unite us far more than politics and opinions divide us.

Through my travels and interactions across diverse cultures, I’ve learned that, beneath the surface, we are all remarkably similar. We all laugh, hurt, and care. If we could see beyond our differences, we’d realize that most of us want the same things: happiness, stability, and connection.

So, let’s approach disagreements with empathy, whether online or in person. We gain nothing from tearing each other down. If you find yourself debating politics or life online, ask if it’s improving your life in the long term and not just a quick boost. I believe in graciously respecting both victories and defeats and recognizing humanity on the other side.

Take care of each other, spend time wisely, and remember that we’re all in this together.

#humanbeings #respecteachother #gracious #inthistogether

hashtag#chatgpt hashtag#AI hashtag#artificialintelligence hashtag#biologicalintelligence

hashtag#thoughtoftheday hashtag#hrairtcholakian

Back in 1991, I went to an auto show, and they had this ‘machine’ that evaluated handwriting. Here are the findings of my handwriting analysis:

·       You are adept at putting matters in their proper perspective
·       You investigate situations carefully you like all the facts
·       You are sympathetic and a good listener
·       You have a creative mind
·       You prefer to do things by trial-and-error method
·       A change of pace does wonders for you
·       You have a tendency to try to cover too much territory
·       You express yourself well

#throwbackthursday #tbt #handwriting #analysis

10 Traits Of Highly Affective Leaders:

1. They maintain eye contact.

2. They speak with a steady, calm voice.

3. They don’t feel the need to brag.

4. They listen more than they speak.

5. They aren’t afraid to say “I don’t know”

6. They don’t need validation from others.

7. They embrace challenges and failures.

8. Practice Active Listening.

9. Network Strategically.

10. Reflect and Adjust.


#traits #effective #leaderships

When we are face to face with death at a young age, we tend to look at life differently. We develop a perspective that can see beyond the surface and propaganda.

Sometimes that can come off as detached and cynical. We have to work at nurturing the softer side and balance out using our heart and mind, while staying empathic and open minded.

Our world is full of division and derision. We have to do our part to reverse this.

We also need to try to work together to reverse decades, if not centuries, of greed and the need to control others by dividing and pitting one against each other for the sake of greed, power and a money-hungry group of people.

Instead, we should help each other to coexist peacefully, regardless of background and beliefs.

“The purpose of propaganda is to make one set of people forget that other sets of people are humans.” – Aldous Huxley

Throughout history, there have been many articles, books, documentaries and films warning us of the path we humans have been on…

Some songs that provide insights on this:
“Us and Them” by Pink Floyd
“Crime of the Century” by Supertramp
“Driven to Tears” by The Police
“Right in two” by Tool

Don’t blindly follow the path without looking beyond the surface with an open mind. Never place blame on others for the road you are on. It’s your own asphalt.


#thoughtsoftheday #divide #derision #propaganda #belowthesurface #supporteachother #coexist

Just because we can hear doesn’t mean we’re great at listening. And even if we’re good listeners, there’s always room for improvement. There’s a ton of info out there about why listening is so important, but let’s dive into a fun example.

Remember when AI models used to mess up simple tasks like counting the Rs in “strawberry”? They’ve come a long way, and so can we with our listening skills. Besides that, to get better, more accurate results, we need to provide additional details (parameters, prompt engineering). We need to ask ourselves, what other details we need to provide for the AI engine to better understand what we are looking for.

It got me thinking about this while listening to my music library with my various headphones. Each type—wired, wireless, in-ear—has its perks and quirks. Depending on the music genre, I pick specific headphones. Classical, jazz, live pop—you name it, I’ve got the perfect pair.

Listening to music this way has sharpened my listening skills. When I focus on different instruments like the guitar, bass, drums, and keyboards, I’m not just hearing the music; I’m dissecting it. I analyze the production, the mix, and the arrangement to understand what the artists are trying to convey. This deep dive into music helps me listen better in conversations too.

When I talk to someone, I try to break down what they’re saying, how they’re saying it, what they’re NOT saying, and the emotions behind their words. It’s like listening to a song in a different language—you need to understand the culture and background to get it.

Growing up, I learned a few languages, which helped me keep an open mind and absorb details better. Whether someone’s speaking French or Armenian, I don’t just switch on my mental translation mode. I also switch to thinking in that language, turn on my knowledge of that language/culture, and tune into their unique way of expressing themselves.

Now, about the AK47 and M16 firearm sounds—yeah, I can tell them apart. Growing up and surviving through my teenage years in a political and civil conflict in a third-world country, I had to learn these sound signatures. This is my way of trying to take something positive from the terrible years and events of my teenage years. I do NOT condone gun violence. I learned from this experience that one aspect of listening is categorizing sounds with minimal emotional biases.

The point is, we learn from our environment, experiences, and open-mindedness. When we listen, we should minimize our biases and expectations to make others feel safe and open up. It’s like listening to someone in a different language; we need to understand their words and where they’re coming from.

So, let’s keep working on our listening skills. Listen with an open mind to better understand, ask the right questions, connect, and improve our listening skills.

#AI #listening #music