The Art of Helping: This is based on decades of experience from many professions. It must be authentic and pure. It is an engrained passion and drive to make others succeed.

The Art of Listening: Listen actively and emphatically. Listen to understand, with an open mind in order to learn and grow without any judgement.

The Art of Reading: Read text, tone, body language, to understand and learn, with an open mind not just to confirm biases or expectations.

The Art of Communicating: Speak with pure intentions to make sure you are understood, not just to sound smart and better than others. Ensure you are connecting with others.

The Art of Hybrid Consulting: The right mix of technical, functional, business, content, and marketing knowledge and the experience to see your projects through from start to finish.

The Art of Total Consulting: The combination of all these enables us to provide support and lift others. The skill and knowledge to adapt and adjust with the agility that only comes from a wide range of experience. It’s ingrained in our DNA.

#helping #listening #speaking #communicating #consulting #hybrid #implementation #eksperts #totalconsulting #dna

Last fall, I watched a road crew repave a nearby street. As I observed their process, tools, and methodology, I couldn’t help but draw parallels to implementation projects, systems and business transformations.

• First, a team assessed the street, marking up sections that needed attention. (Assessment Phase)
• Then, they posted signs notifying residents when the work would happen, ensuring cars weren’t parked in the way. (Communications & Change Management)
• On the scheduled day, they blocked off the street to prevent interference. (Project Prep & Kickoff)
• A crew trimmed tree branches to allow their trucks to pass through without issues. (Workshops, Data Analysis & Cleanup)
• Another team marked the areas that needed leveling. (Process, Workflows & Business Flows)
• Then, a crew removed the old asphalt and prepped the surface, filling in uneven sections. (Initial Setup, Configuration & Data Conversion)
• The final paving team laid down the new surface, sealing the job. (UAT & Final Data Conversion)
• Lastly, the first team returned to review and inspect the work. (Final Validation & Signoff)

Everything seemed well-executed. The street looked smooth and fresh.

But there was a problem, the connection to the side street wasn’t seamless. The elevation was off, creating a rough connection. Cars now slow down at the junction to avoid bumps.

So, what went wrong?

Each team did their part. The process was followed. Yet, the integration, the crucial connection, was overlooked. Maybe they ran out of time or budget.

Either way, the final signoff was done without true ownership, accountability, or a passion for getting it right. And months later, the problem remains unaddressed.

Now, why does this matter?

Many organizations operate lean, bringing in external partners, vendors, and temporary teams for big implementations.

These experts execute their scope efficiently. But what about your internal team?

Your staff already has a full-time job. They lack bandwidth and often the experience to fully engage and take ownership of the outcome.

One solution? Allocate budget to bring in temporary resources to cover their day-to-day tasks so they can focus on the transformation.

But even that’s not enough.

You need someone within your team who understands both business and system need.

However, most internal people don’t have current firsthand experience of managing these implementations from end to end, not to mention the vendor and partner teams who have their own challenges to work through.

Because, in the end, a smooth road isn’t just about the surface, it’s about making sure the whole journey is seamless. I have lost count of the number of projects that have gone off track and I was brought on to help correct and turn them around to a successful completion.

This is where an independent advisor is critical.

Someone who isn’t tied to a vendor or partner.

Someone without bias.

Someone who deeply understands your systems, business, and implementation. Someone who has been through this before and can anticipate roadblocks before they become problems.

Someone who works only for you, ensuring accountability, guiding teams, and advocating for your best interests every step of the way.

This is where Eksperts have a proven track record.

#hcm #implementation #projects #consulting #totalconsulting

1. Executive Leadership Coaching for HCM & Consulting Leaders
Designed for executives, senior consultants, and practice leaders to enhance leadership effectiveness in HCM implementation and consulting services.

Key Focus Areas:
· Leading complex HCM transformation projects
· Building high-performing consulting teams
· Strategic client relationship management
· Change management & stakeholder alignment
· Enhancing executive presence & communication

Format:
· One-on-one coaching (virtual/in-person)
· Monthly strategic coaching sessions (60-90 min)
· 360° leadership feedback tailored to consulting & HCM


2. High-Performance Team Coaching for HCM Consulting Firms
Empowering consulting teams to drive HCM implementations with efficiency, collaboration, and client satisfaction.

Key Focus Areas:
· Effective client engagement & trust-building
· Managing cross-functional HCM project teams
· Agile consulting leadership & problem-solving
· Conflict resolution & team synergy in HCM projects

Format:
· Group coaching (virtual/in-person)
· Monthly team development workshops
· Live case study-based training sessions


3. Leadership Development for HCM & Consulting Professionals
A structured program designed to develop high-potential consultants, project managers, and practice leaders into senior executives.

Key Focus Areas:
· Transitioning from consultant to leader
· Client-centric leadership & value-driven consulting
· Scaling HCM practices & operational excellence
· Developing a culture of accountability in consulting teams

Format:
· 6-12 month leadership development program
· Customized workshops & real-world case studies
· Personalized coaching & performance roadmaps


4. Career & Personal Brand Coaching for HCM Experts
Positioning HCM & consulting leaders as industry thought leaders and trusted advisors.

Key Focus Areas:
· Building an executive presence in HCM consulting
· Thought leadership & digital brand strategy
· Public speaking & conference engagements
· Networking & strategic career positioning

Format:
· One-on-one coaching sessions
· LinkedIn & professional brand optimization
· Industry speaking & media training


5. Leadership Assessments & 360° Feedback for HCM Leaders
In-depth assessments tailored to consulting and HCM professionals, identifying leadership strengths and development areas.

Assessments Available:
· 360° Feedback for Consulting & HCM Leaders
· Emotional Intelligence (EQ) for Consulting Success
· Strengths & Personality Profiling (MBTI, DISC, Hogan)
· Leadership Effectiveness in Client Engagement

Format:
· Personalized debrief sessions
· Development roadmap with coaching follow-up
· Targeted action plans for consulting growth


All can be delivered via these methods:
· Virtual & in-person coaching
· One-on-one & group coaching
· Customized corporate leadership programs

#coaching #consulting #leadership #HCM

What is Eksperts Total Consulting?

Eksperts Total Consulting is a dynamic and adaptive approach to business consulting that mirrors the principles of Total Football.

Just as Total Football emphasizes fluidity, versatility, and collective intelligence.

Total Consulting transforms traditional consulting by fostering agility, cross-functional collaboration, and holistic problem-solving.

In this model, consultants are not confined to rigid roles; instead, they adapt, strategize, and execute dynamically, ensuring seamless integration across business functions.

Total Football vs. Eksperts Total Consulting: The Analogy

High-Level Structure of Eksperts Total Consulting:

1. Strategic Positioning & Game Awareness (Business Diagnosis & Analysis)

• Conduct a 360-degree business assessment, just like a football team analyzes the opponent and field conditions.
• Identify opportunities, risks, and inefficiencies in processes, strategy, and operations.

Develop custom playbooks (strategic frameworks) for business transformation.

2. Agile Tactics & Fluid Execution (Solution Development & Implementation)

• Deploy cross-functional consultants who adapt strategies in real-time, similar to how footballers adjust their positioning.
• Utilize a modular consulting approach, where methodologies and tools are applied dynamically rather than rigidly.
• Ensure seamless execution by embedding consultants into different business units, acting as change agents.

3. High-Pressing & Control (Proactive Problem-Solving & Change Management)

• Just as teams press high to recover the ball, Total Consulting proactively addresses business challenges before they escalate.
• Utilize data-driven insights and real-time market intelligence to refine decision-making.
• Drive change through collaborative engagement with leadership and frontline employees.

4. Tactical Flexibility & Innovation (Business Agility & Continuous Improvement)

Just as Total Football players operate with freedom and creativity, consultants embrace innovation and experimentation.

Implement a culture of continuous learning to refine business models and processes.

Foster an adaptive mindset where organizations evolve with industry shifts rather than react to them.

5. The Winning Goal (Sustainable Growth & Competitive Advantage)

• The ultimate goal of Total Consulting is to create long-term impact, not just short-term fixes.
• Measure success through tangible business outcomes: increased efficiency, profitability, market expansion, and leadership transformation.
• Like a football team lifting the trophy, businesses achieve enduring success through strategic excellence.

Conclusion: Why Eksperts Total Consulting?

In a world where business challenges evolve rapidly, organizations need a consulting approach that is agile, strategic, and collaborative; not rigid and siloed. Eksperts Total Consulting embodies the fluidity, intelligence, and adaptability of Total Football, ensuring businesses stay ahead of the competition, maximize opportunities, and build a culture of continuous improvement.

Here’s the link to the previous post: https://eksperts.net/speaking-of-being-passionately-curious/

Why work with Eksperts when there are those larger consulting firms?!

Eksperts try harder to build long term relationships and not driven by stock prices and profit margins!

#clientadvocate #clientsuccess #clientrelationship #consulting #humuor

We’ve been working on a few things.

New product Coming this summer. Hopefully sooner!

#new #product #integration #implementation #software #comingsoon #announcement #transformation

We’ve been working on a few things.

New product coming this summer. Hopefully sooner!

#new #product #integration #implementation #software #comingsoon #announcement #transformation

“You Can’t Always Get What You Want” – Rolling Stones

Oh no, not again! There goes Hrair going on about music/songs again…

Here’s why I thought of those lyrics:

A potential client called us via a recommendation from another happy client. This potential client wanted us to provide a project manager for their HCM implementation project.

I sat in on the call with our salesperson to listen in and provide support as needed.

They seemed to be in a rush and wanted the PM to start quickly. This is fairly common as most clients start a project thinking that they can take it on with their current staff. However, soon realize that they still have their daily tasks and responsibilities to perform.

After a few minutes of introductions and listening to them talking about what they wanted, I started asking questions based on the information so far. My intuition kept nudging me that there was something still that had not surfaced in our conversations. So, I kept digging further and asking questions to see things from their perspective. I always strive to put myself in the client’s seat to better understand everything. I was able to identify another gap, besides the PM they wanted.

At this point, I started to explain that they needed a Time Module resource to help them with the client-side activities which are heavy lift client-side tasks, towards the end of the project cycle.

The client was silent for a few and then said that they were so glad that I was on the call and engaged with all these details. They had no idea that was a blind spot and a huge gap.

Needless to say, the project went very well, and they could not stop talking about that first call they had with me. They said that they would come to me for anything they wanted and needed going forward.

Sometimes, you get what you want AND what you need.

Music #want #need #project #implemenation #clientadvocacy #HCM #sales #storytime