The Art of Helping: This is based on decades of experience from many professions. It must be authentic and pure. It is an engrained passion and drive to make others succeed.
The Art of Listening: Listen actively and emphatically. Listen to understand, with an open mind in order to learn and grow without any judgement.
The Art of Reading: Read text, tone, body language, to understand and learn, with an open mind not just to confirm biases or expectations.
The Art of Communicating: Speak with pure intentions to make sure you are understood, not just to sound smart and better than others. Ensure you are connecting with others.
The Art of Hybrid Consulting: The right mix of technical, functional, business, content, and marketing knowledge and the experience to see your projects through from start to finish.
The Art of Total Consulting: The combination of all these enables us to provide support and lift others. The skill and knowledge to adapt and adjust with the agility that only comes from a wide range of experience. It’s ingrained in our DNA.
#helping #listening #speaking #communicating #consulting #hybrid #implementation #eksperts #totalconsulting #dna
]]>Last fall, I watched a road crew repave a nearby street. As I observed their process, tools, and methodology, I couldn’t help but draw parallels to implementation projects, systems and business transformations.
Everything seemed well-executed. The street looked smooth and fresh.
But there was a problem, the connection to the side street wasn’t seamless. The elevation was off, creating a rough connection. Cars now slow down at the junction to avoid bumps.
So, what went wrong?
Each team did their part. The process was followed. Yet, the integration, the crucial connection, was overlooked. Maybe they ran out of time or budget.
Either way, the final signoff was done without true ownership, accountability, or a passion for getting it right. And months later, the problem remains unaddressed.
Now, why does this matter?
Many organizations operate lean, bringing in external partners, vendors, and temporary teams for big implementations.
These experts execute their scope efficiently. But what about your internal team?
Your staff already has a full-time job. They lack bandwidth and often the experience to fully engage and take ownership of the outcome.
One solution? Allocate budget to bring in temporary resources to cover their day-to-day tasks so they can focus on the transformation.
But even that’s not enough.
You need someone within your team who understands both business and system need.
However, most internal people don’t have current firsthand experience of managing these implementations from end to end, not to mention the vendor and partner teams who have their own challenges to work through.
Because, in the end, a smooth road isn’t just about the surface, it’s about making sure the whole journey is seamless. I have lost count of the number of projects that have gone off track and I was brought on to help correct and turn them around to a successful completion.
This is where an independent advisor is critical.
Someone who isn’t tied to a vendor or partner.
Someone without bias.
Someone who deeply understands your systems, business, and implementation. Someone who has been through this before and can anticipate roadblocks before they become problems.
Someone who works only for you, ensuring accountability, guiding teams, and advocating for your best interests every step of the way.
This is where Eksperts have a proven track record.
#hcm #implementation #projects #consulting #totalconsulting
]]>1. Executive Leadership Coaching for HCM & Consulting Leaders
Designed for executives, senior consultants, and practice leaders to enhance leadership effectiveness in HCM implementation and consulting services.
Key Focus Areas:
· Leading complex HCM transformation projects
· Building high-performing consulting teams
· Strategic client relationship management
· Change management & stakeholder alignment
· Enhancing executive presence & communication
Format:
· One-on-one coaching (virtual/in-person)
· Monthly strategic coaching sessions (60-90 min)
· 360° leadership feedback tailored to consulting & HCM
2. High-Performance Team Coaching for HCM Consulting Firms
Empowering consulting teams to drive HCM implementations with efficiency, collaboration, and client satisfaction.
Key Focus Areas:
· Effective client engagement & trust-building
· Managing cross-functional HCM project teams
· Agile consulting leadership & problem-solving
· Conflict resolution & team synergy in HCM projects
Format:
· Group coaching (virtual/in-person)
· Monthly team development workshops
· Live case study-based training sessions
3. Leadership Development for HCM & Consulting Professionals
A structured program designed to develop high-potential consultants, project managers, and practice leaders into senior executives.
Key Focus Areas:
· Transitioning from consultant to leader
· Client-centric leadership & value-driven consulting
· Scaling HCM practices & operational excellence
· Developing a culture of accountability in consulting teams
Format:
· 6-12 month leadership development program
· Customized workshops & real-world case studies
· Personalized coaching & performance roadmaps
4. Career & Personal Brand Coaching for HCM Experts
Positioning HCM & consulting leaders as industry thought leaders and trusted advisors.
Key Focus Areas:
· Building an executive presence in HCM consulting
· Thought leadership & digital brand strategy
· Public speaking & conference engagements
· Networking & strategic career positioning
Format:
· One-on-one coaching sessions
· LinkedIn & professional brand optimization
· Industry speaking & media training
5. Leadership Assessments & 360° Feedback for HCM Leaders
In-depth assessments tailored to consulting and HCM professionals, identifying leadership strengths and development areas.
Assessments Available:
· 360° Feedback for Consulting & HCM Leaders
· Emotional Intelligence (EQ) for Consulting Success
· Strengths & Personality Profiling (MBTI, DISC, Hogan)
· Leadership Effectiveness in Client Engagement
Format:
· Personalized debrief sessions
· Development roadmap with coaching follow-up
· Targeted action plans for consulting growth
All can be delivered via these methods:
· Virtual & in-person coaching
· One-on-one & group coaching
· Customized corporate leadership programs
#coaching #consulting #leadership #HCM
What is Eksperts Total Consulting?
Eksperts Total Consulting is a dynamic and adaptive approach to business consulting that mirrors the principles of Total Football.
Just as Total Football emphasizes fluidity, versatility, and collective intelligence.
Total Consulting transforms traditional consulting by fostering agility, cross-functional collaboration, and holistic problem-solving.
In this model, consultants are not confined to rigid roles; instead, they adapt, strategize, and execute dynamically, ensuring seamless integration across business functions.
Total Football vs. Eksperts Total Consulting: The Analogy
Total Football Principle | Eksperts Total Consulting Principle |
Interchangeability – Players can switch roles seamlessly based on situational needs. | Cross-Functional Expertise – Consultants are multi-skilled and can operate across business domains (strategy, operations, technology, finance, etc.). |
Fluid Movement – Constant movement to create space, opportunities, and tactical advantages. | Adaptive Problem-Solving – Consultants continuously refine strategies based on emerging trends, business shifts, and client needs. |
High Pressing & Space Control – Teams dominate the pitch through intelligent positioning and aggressive ball recovery. | Proactive Consulting – Consultants anticipate challenges and implement solutions before issues escalate. |
Collective Responsibility – Every player contributes to attack and defense, ensuring balance. | End-to-End Engagement – Consultants own the entire consulting process, from analysis to execution, ensuring accountability. |
Coach as a Visionary Leader – The coach orchestrates play with a strategic vision. | Consulting as a Strategic Partner – Consultants guide organizations with a forward-thinking, value-driven mindset. |
High-Level Structure of Eksperts Total Consulting:
1. Strategic Positioning & Game Awareness (Business Diagnosis & Analysis)
Develop custom playbooks (strategic frameworks) for business transformation.
2. Agile Tactics & Fluid Execution (Solution Development & Implementation)
3. High-Pressing & Control (Proactive Problem-Solving & Change Management)
4. Tactical Flexibility & Innovation (Business Agility & Continuous Improvement)
Just as Total Football players operate with freedom and creativity, consultants embrace innovation and experimentation.
Implement a culture of continuous learning to refine business models and processes.
Foster an adaptive mindset where organizations evolve with industry shifts rather than react to them.
5. The Winning Goal (Sustainable Growth & Competitive Advantage)
Conclusion: Why Eksperts Total Consulting?
In a world where business challenges evolve rapidly, organizations need a consulting approach that is agile, strategic, and collaborative; not rigid and siloed. Eksperts Total Consulting embodies the fluidity, intelligence, and adaptability of Total Football, ensuring businesses stay ahead of the competition, maximize opportunities, and build a culture of continuous improvement.
]]>After decades of consulting, I could easily write a post titled, “The Top 10 Lessons I’ve Learned.” But I’m not here to do clickbait.
My intention isn’t to gain followers, generate leads, or chase some fleeting boost in engagement. Instead, I want to share practical insights from my journey: what has worked for clients, what hasn’t, and how I’ve approached challenges. My hope is that this offers you something useful and enlightening. I know some prefer the list format so I will include them as well.
A Reluctant Start to Consulting
A couple of decades ago, I was offered an opportunity to step into consulting. My initial reaction? “I’m not the consultant type.” Here’s why I hesitated:
Back then, and even now, I see many consulting firms and agencies that prioritize profit over meaningful partnerships. After reflecting deeply on my experiences and accomplishments, I realized I had something unique to bring to the table. That realization gave me the confidence to dive in fully.
The Turning Point
My first consulting engagement was supposed to last two weeks. The client had a time-critical problem, and I was tasked with finding a solution. Within the first week, I tackled the issue with an out-of-the-box approach that worked where others had struggled. The results spoke for themselves: the client extended my engagement for over seven and a half years, involving me in every major project.
Why did they keep me around for so long? Here’s what I brought to the table:
The Results
Since then, I’ve worked with numerous clients and always maintained this approach. Here’s what I’ve observed:
Final Thoughts
There’s so much more to say, but I’ll leave it here for now. If you’ve made it this far, thank you for taking the time to read. I hope these reflections inspire you to think about your own approach and offer ideas you can apply to your success.
If you find this helpful, feel free to like, comment, share, and repost it to help others who might benefit from it.
]]>Just because we can hear doesn’t mean we’re great at listening. And even if we’re good listeners, there’s always room for improvement. There’s a ton of info out there about why listening is so important, but let’s dive into a fun example.
Remember when AI models used to mess up simple tasks like counting the Rs in “strawberry”? They’ve come a long way, and so can we with our listening skills. Besides that, to get better, more accurate results, we need to provide additional details (parameters, prompt engineering). We need to ask ourselves, what other details we need to provide for the AI engine to better understand what we are looking for.
It got me thinking about this while listening to my music library with my various headphones. Each type—wired, wireless, in-ear—has its perks and quirks. Depending on the music genre, I pick specific headphones. Classical, jazz, live pop—you name it, I’ve got the perfect pair.
Listening to music this way has sharpened my listening skills. When I focus on different instruments like the guitar, bass, drums, and keyboards, I’m not just hearing the music; I’m dissecting it. I analyze the production, the mix, and the arrangement to understand what the artists are trying to convey. This deep dive into music helps me listen better in conversations too.
When I talk to someone, I try to break down what they’re saying, how they’re saying it, what they’re NOT saying, and the emotions behind their words. It’s like listening to a song in a different language—you need to understand the culture and background to get it.
Growing up, I learned a few languages, which helped me keep an open mind and absorb details better. Whether someone’s speaking French or Armenian, I don’t just switch on my mental translation mode. I also switch to thinking in that language, turn on my knowledge of that language/culture, and tune into their unique way of expressing themselves.
Now, about the AK47 and M16 firearm sounds—yeah, I can tell them apart. Growing up and surviving through my teenage years in a political and civil conflict in a third-world country, I had to learn these sound signatures. This is my way of trying to take something positive from the terrible years and events of my teenage years. I do NOT condone gun violence. I learned from this experience that one aspect of listening is categorizing sounds with minimal emotional biases.
The point is, we learn from our environment, experiences, and open-mindedness. When we listen, we should minimize our biases and expectations to make others feel safe and open up. It’s like listening to someone in a different language; we need to understand their words and where they’re coming from.
So, let’s keep working on our listening skills. Listen with an open mind to better understand, ask the right questions, connect, and improve our listening skills.
#AI #listening #music
Here’s the link to the previous post: https://eksperts.net/speaking-of-being-passionately-curious/
]]> Why work with Eksperts when there are those larger consulting firms?!
Eksperts try harder to build long term relationships and not driven by stock prices and profit margins!
#clientadvocate #clientsuccess #clientrelationship #consulting #humuor
]]>We’ve been working on a few things.
New product Coming this summer. Hopefully sooner!
#new #product #integration #implementation #software #comingsoon #announcement #transformation
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