The Art of Helping: This is based on decades of experience from many professions. It must be authentic and pure. It is an engrained passion and drive to make others succeed.

The Art of Listening: Listen actively and emphatically. Listen to understand, with an open mind in order to learn and grow without any judgement.

The Art of Reading: Read text, tone, body language, to understand and learn, with an open mind not just to confirm biases or expectations.

The Art of Communicating: Speak with pure intentions to make sure you are understood, not just to sound smart and better than others. Ensure you are connecting with others.

The Art of Hybrid Consulting: The right mix of technical, functional, business, content, and marketing knowledge and the experience to see your projects through from start to finish.

The Art of Total Consulting: The combination of all these enables us to provide support and lift others. The skill and knowledge to adapt and adjust with the agility that only comes from a wide range of experience. It’s ingrained in our DNA.

#helping #listening #speaking #communicating #consulting #hybrid #implementation #eksperts #totalconsulting #dna

1. Executive Leadership Coaching for HCM & Consulting Leaders
Designed for executives, senior consultants, and practice leaders to enhance leadership effectiveness in HCM implementation and consulting services.

Key Focus Areas:
· Leading complex HCM transformation projects
· Building high-performing consulting teams
· Strategic client relationship management
· Change management & stakeholder alignment
· Enhancing executive presence & communication

Format:
· One-on-one coaching (virtual/in-person)
· Monthly strategic coaching sessions (60-90 min)
· 360° leadership feedback tailored to consulting & HCM


2. High-Performance Team Coaching for HCM Consulting Firms
Empowering consulting teams to drive HCM implementations with efficiency, collaboration, and client satisfaction.

Key Focus Areas:
· Effective client engagement & trust-building
· Managing cross-functional HCM project teams
· Agile consulting leadership & problem-solving
· Conflict resolution & team synergy in HCM projects

Format:
· Group coaching (virtual/in-person)
· Monthly team development workshops
· Live case study-based training sessions


3. Leadership Development for HCM & Consulting Professionals
A structured program designed to develop high-potential consultants, project managers, and practice leaders into senior executives.

Key Focus Areas:
· Transitioning from consultant to leader
· Client-centric leadership & value-driven consulting
· Scaling HCM practices & operational excellence
· Developing a culture of accountability in consulting teams

Format:
· 6-12 month leadership development program
· Customized workshops & real-world case studies
· Personalized coaching & performance roadmaps


4. Career & Personal Brand Coaching for HCM Experts
Positioning HCM & consulting leaders as industry thought leaders and trusted advisors.

Key Focus Areas:
· Building an executive presence in HCM consulting
· Thought leadership & digital brand strategy
· Public speaking & conference engagements
· Networking & strategic career positioning

Format:
· One-on-one coaching sessions
· LinkedIn & professional brand optimization
· Industry speaking & media training


5. Leadership Assessments & 360° Feedback for HCM Leaders
In-depth assessments tailored to consulting and HCM professionals, identifying leadership strengths and development areas.

Assessments Available:
· 360° Feedback for Consulting & HCM Leaders
· Emotional Intelligence (EQ) for Consulting Success
· Strengths & Personality Profiling (MBTI, DISC, Hogan)
· Leadership Effectiveness in Client Engagement

Format:
· Personalized debrief sessions
· Development roadmap with coaching follow-up
· Targeted action plans for consulting growth


All can be delivered via these methods:
· Virtual & in-person coaching
· One-on-one & group coaching
· Customized corporate leadership programs

#coaching #consulting #leadership #HCM

Stop trying to be the best.

Start being the only one who can:

• Connect multiple domains

• Speak different languages

• Bridge separate worlds

• See invisible patterns

Specialists get jobs.

Polymaths create categories.

In a world that rewards deep expertise, the real game-changers are those who can cross boundaries, blend disciplines, and shape entirely new ways of thinking.

The future belongs to those who don’t just fit into existing roles but redefine them.

Which one are you?

hashtag#chatgpt hashtag#AI hashtag#artificialintelligence hashtag#biologicalintelligence

hashtag#thoughtoftheday hashtag#hrairtcholakian

When we are face to face with death at a young age, we tend to look at life differently. We develop a perspective that can see beyond the surface and propaganda.

Sometimes that can come off as detached and cynical. We have to work at nurturing the softer side and balance out using our heart and mind, while staying empathic and open minded.

Our world is full of division and derision. We have to do our part to reverse this.

We also need to try to work together to reverse decades, if not centuries, of greed and the need to control others by dividing and pitting one against each other for the sake of greed, power and a money-hungry group of people.

Instead, we should help each other to coexist peacefully, regardless of background and beliefs.

“The purpose of propaganda is to make one set of people forget that other sets of people are humans.” – Aldous Huxley

Throughout history, there have been many articles, books, documentaries and films warning us of the path we humans have been on…

Some songs that provide insights on this:
“Us and Them” by Pink Floyd
“Crime of the Century” by Supertramp
“Driven to Tears” by The Police
“Right in two” by Tool

Don’t blindly follow the path without looking beyond the surface with an open mind. Never place blame on others for the road you are on. It’s your own asphalt.


#thoughtsoftheday #divide #derision #propaganda #belowthesurface #supporteachother #coexist

Just because we can hear doesn’t mean we’re great at listening. And even if we’re good listeners, there’s always room for improvement. There’s a ton of info out there about why listening is so important, but let’s dive into a fun example.

Remember when AI models used to mess up simple tasks like counting the Rs in “strawberry”? They’ve come a long way, and so can we with our listening skills. Besides that, to get better, more accurate results, we need to provide additional details (parameters, prompt engineering). We need to ask ourselves, what other details we need to provide for the AI engine to better understand what we are looking for.

It got me thinking about this while listening to my music library with my various headphones. Each type—wired, wireless, in-ear—has its perks and quirks. Depending on the music genre, I pick specific headphones. Classical, jazz, live pop—you name it, I’ve got the perfect pair.

Listening to music this way has sharpened my listening skills. When I focus on different instruments like the guitar, bass, drums, and keyboards, I’m not just hearing the music; I’m dissecting it. I analyze the production, the mix, and the arrangement to understand what the artists are trying to convey. This deep dive into music helps me listen better in conversations too.

When I talk to someone, I try to break down what they’re saying, how they’re saying it, what they’re NOT saying, and the emotions behind their words. It’s like listening to a song in a different language—you need to understand the culture and background to get it.

Growing up, I learned a few languages, which helped me keep an open mind and absorb details better. Whether someone’s speaking French or Armenian, I don’t just switch on my mental translation mode. I also switch to thinking in that language, turn on my knowledge of that language/culture, and tune into their unique way of expressing themselves.

Now, about the AK47 and M16 firearm sounds—yeah, I can tell them apart. Growing up and surviving through my teenage years in a political and civil conflict in a third-world country, I had to learn these sound signatures. This is my way of trying to take something positive from the terrible years and events of my teenage years. I do NOT condone gun violence. I learned from this experience that one aspect of listening is categorizing sounds with minimal emotional biases.

The point is, we learn from our environment, experiences, and open-mindedness. When we listen, we should minimize our biases and expectations to make others feel safe and open up. It’s like listening to someone in a different language; we need to understand their words and where they’re coming from.

So, let’s keep working on our listening skills. Listen with an open mind to better understand, ask the right questions, connect, and improve our listening skills.

#AI #listening #music

Here’s the link to the previous post: https://eksperts.net/speaking-of-being-passionately-curious/

Why work with Eksperts when there are those larger consulting firms?!

Eksperts try harder to build long term relationships and not driven by stock prices and profit margins!

#clientadvocate #clientsuccess #clientrelationship #consulting #humuor

The CEO of Spotify, who does not know how to play any instruments or arrange a piece of music or write a song, just posted that for Q1 of 2024 Spotify posted $1 billion in profit. Then, announced that they are raising the monthly subscription fees and none of that is going to the artists. Also, introduce a minimum threshold of 1000 streams before the artist can qualify to get paid the very low (pennies) amount per stream.

one of many examples: Peter Frampton recently posted: “For 55 million streams of, ‘Baby I Love Your Way’, I got $1,700,”

I know it’s not just up to the CEO for a publicly traded company.

Still.

Talk about greed and out of touch.

I am posting this because music has been and is one of the most important aspects of my daily life. Music has helped me through some very hard times. Too many to count.

There are so many amazing new and old artists and music out there. All it takes is just a little effort with many modern tools to discover, listen and purchase. I buy directly from artists whenever it’s available or purchase CDs, Vinyl, or digital downloads to better support the artists.

I am aware that it’s not that simple and we have to be more actively involved, but it seems that there is a lot of money left on the table from the Spotify model. The system is broken. There are many other similar business models that are in the same state of “growth” that take advantage of talents. We tend to fall into the convenience of things for the short-term benefit, but we pay for it in the long run. We should do better as human beings. We can do better.

#spotify #music #artist #streamingmusic #fairpay #wecandobetter

And now for something completely different.

As a client-side advocate, I have had this happen too many times to keep count.

Years ago, a close contact from the implementation group of a software and services partner reached out to me asking me to join a call with a client who had been struggling to engage on an implementation project. They had already signed a contract to implement their latest software/services offering. However, they were unhappy with the assigned team and concerned about the implementation.

The first two calls were an introductory and a deeper dive. I was getting familiar with the client and gathering information. The issue with the first two calls was that the implementation team leads were still the same people, and the client was unsatisfied. On the third call, I started to share some of my insights from my previous experience implementing this product/services. I took time to break down the effort by week of what is expected from the client and what will happen. This prompted a healthy dialog between the client and I. Level setting expectations and providing clear insights on risks and timeline of events. This prompted the client to tell the partner that they would only go ahead with the project with me, and my team, to be assigned to the project as the client-side advocate and advisor. This was unanimously agreed upon.

What are the takeaways from this real-life experience story?

• Manage key stakeholders effectively by developing buy-in, identifying roles, and allocating resources.
• Adopt an agile approach to project management that allows for feedback loops, planning, and reassessment.
• Understand user stories and align them to the scope of the project.
• Understand the systems landscape and the integration requirements.
• Provide adequate training and enablement for the end-users.
• Avoid long implementations that increase the risk of management changes and project cancellation.
• Document and apply lessons learned from past projects to improve best practices.

When you are having challenges with your project, and need a client-side advocate to look out for you and help you navigate things forward, look no further. Reach out to us before it’s too late.

#implementation #clientsuccess #project #problemsolver #relationships #advocate